Excellent service. No problems. Didn,t have to wait all day. Gave me info on what I will need on service visit. I didn,t feel pressure to have everything done in one day.
This was my first time buying a brand new car and I was actually dreading it prior to my visit. I visited 5 dealerships total and this was by far my favorite. Brian made us feel welcome and he patiently answered all of our questions. There was no pushiness here and ultimately that played a huge part in my choice. At the last minute I changed my mind about the car color and once again he patiently made it happen. Love my 2020 Kia Sportage!
Polite personnel to deal with. Was just there for an oil change, asked for nothing else. Never had a bad experience with anyone there ever..
I came in not expecting to buy a car, but my car was literally smoking and had multiple problems with it. I was greeted immediately and the staff and Joey were very helpful.
Very informational and informative about the service provided. Great customer service and helpful. The whole staff was welcoming and offered helped. Definitely recommend Kia to anyway.
I took my car in for an oil change and detail. The service crew was very upfront about the anticipated cost and the amount of time it would take. Everything came in at the quoted prices and timeframe. Their prices are quite reasonable. My car looks like a new car after the detailing! I was treated with respect, friendliness, professionalism, and courtesy. Charlie took ownership of my issues from the moment I dropped off my car until he brought my squeaky clean car back to me, and ensured I left a happy camper. I'm absolutely delighted with my service experience and with my 2014 Kia Soul. I'm a Kia driver for life!
I have been a Ford person all my life but took a chance on a Kia. I had my first oil change and recall repair and couldnt be happier with the service! I was informed every step of the way, treated with respect and they even offered to shuttle me somewhere so I didnt have to wait! My experience so far has been out of this world! Thank you!
The sales people greet and make you feel like family , the service department wants to please and satisfy you. It was a total pleasure dealing with Kia of Chattanooga. Could not be more pleased in my dealing with them. (Ended up purchasing two cars from them and could not be happier with my purchases.)
Prpblem was handled quickly in a friendly and efficient manner. This was my first visit to the service area and I was pleased with the result
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