Such a great salesman! Got me a wonderful new car! That I love! He is great with getting to know you and looks in your beat interest!
Kia of Chattanooga always has been wonderful when I service my Kia Soul 2018. This is my second vehicle I’ve bought from Kia of Chattanooga and maintained there. Great service and sales departments. Definitely my Kia choice for everything.
my daughter had been studying up on different vehicles for months now. she narrowed her search to KIA of Chattanooga. we were in the area on business and my daughter asked if I minded to look at cars while in area.. I thought , why not.? I decided to ask salesman a question by motioning him "Craig Pesnell " over to speak to us. He was very helpful and answered all questions. we needed something small to use less gas but we didn't think we could find something in price range to accommodate our health issues in a small car. He drove up a SOULl to try out. it was so easy to get in and out of. lots of room in back seat. very comfortable seats. I didn't want another black car so he showed us an alien II green color. my beloved color. Got a good price for trade in which made us able to buy the soul that day. more than HAPPY with it, its unbelievable what extras this car has. Don't know how I lived without the backup camera etc.so much power don't miss my V-8 van. thanks so much CRAIG PESNELL.
The people at kia are very friendly and are very professional are they get the job done when I went to take my car to have it serviced I bought it in at 1:00 they were finished at 1:30 they were very professional and very experienced and they got the job done I Command Kia to anyone that has a Kia to take it to them to have it serviced.
Great customer service, including the service rep. (Robert) and the cashier. Everytime I go in for service on my vehicle, Robert makes me feel appreciated for being a customer.
We had a great experience working with Kia. This is my 3rd vehicle with them and I’m always impressed at their knowledge and how kind they are.
Everyone is so nice & efficient. Told me it would take 2 hours. The van took my friend & I to mall. We called them,they picked us up in. 2 hours & my car was ready. What could be any better!!
My engine was part of recall and was checked a couple times but mine didn’t seem to have the issue. Last Friday however, my engine died. I had it towed to Kia that Monday. Charlie was great! By Tuesday he had approval to replace my engine. By Wednesday I had a rental car. By Friday, I had my car back and Charlie even had it washed for me! Thank you Kia and Charlie!
I have been coming to kia service department for 4 years. I never felt pressured for any service that I do not need for my car. I'm always informed of all. and any service that my car needs before they do anything to my car. Charlie and Robert is always friendly and polite.
Recently bought a used Kia Sportage from a Chevy dealer in town. Got a recall notice from Kia - some kind of computer fix. Made an appointment, got the car taken in for the work right on time, it was finished sooner than expected. Service staff was friendly and efficient. Very comfortable and clean waiting area. Free coffee and cookies! Very positive experience.
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