Overall I was completely satisfied. You were honest and told me what the problem was and repaired it at a reasonable price compared to your Kia dealership in Huntsville,AL. They wanted to charge me a ridiculous price. So thank you Kia of Chattanooga.
The customer service at this dealership is outstanding. They are always welcomeing and friendly. Charlie answered all my questions concerning my car and wadver professional.
Great service team and a very good waiting lounge .they take great care of you .they do a great job and their team is very friendly.
Charlie Pucket was very helpful and kind during this unexpected repair visit. He kept me updated on the progress and assisted me with a shuttle pick-up when it was time to retrieve my car.
Kia of Chattanooga always has very professional and friendly staff. They always keep me up to date on the services needed for best vehicle maintenance and I am in and out under 1 hour each time. I also enjoy the cookies and coffee available while I wait.
I was a little early for my appointment I truly thought I would have to wait 30 minutes but driving up telling him who I was and the time of my appointment he just said we will be with you and directed me to the waiting area. He was such a respectable man .
Excellent customer service. Communication on what was to be done was great. All expectations was were met or exceeded. Polite,helpful and efficient staff. Customer service has always been excellent.
Always great service and wait time. I was quoted a price before service and it was the same when I picked it up. I was kept aware of what they were doing to my car for repairs and well as the results.
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