My experience with Kia of Chattanooga’s Service Department has consistently been exceptional! The staff there is always so kind and welcoming. They make your wait time pleasant, and always keep you updated throughout your visit. In addition, they explain everything to you in detail with regard to suggested maintenance options on your vehicle. In my experience, they’ve always gone the extra mile to ensure that my vehicle is well-maintained and that I’m pleased with the vehicle’s performance and comfort. On my visit yesterday, I dealt specifically with Charlie Puckett. Mr. Puckett was very kind, courteous, and extremely professional from check-in to check-out. It was truly a pleasure doing business with him! In my opinion, Kia of Chattanooga is top notch!
My salesman was great, he helped me find a nice car to accommodate my family and at a great price! I also had my five month old son with me and Pierre was patient with me through tending to him as well. Great guy, good sense of humor, and honest! Go see Pierre at Kia of Chattanooga !
I had remote start put on my car. Got my car back within 4 hours. They offered me a ride home and offered to pick me back up to come back to pickup my car. Really nice people . My first time owning a Kia was very impressed with my first visit to the service dept.
Such nice people!!! Clean facility!!! Outstanding service!! They don’t hound you to buy a vehicle. They allow you to look at as many as you want and test drive. I recommend this place of business. LQ is the best. Jeff was awesome too.
Everyone is always very friendly and helpful and always asked if there is anything you need. Always fresh refreshments and clean waiting room and restrooms.
I went with the thought of the only car I really want is an Optima and upon arrival, without even telling Juan what I was interested in, he walked us right to a 2019 Kia Optima. Although, I was cool with whatever, Juan and especially Matt, did whatever they could to get me my lowest payment. Thank you both for a great, quick, easy car buying experience. It's my first new car and not only that, it came off of the Showroom Floor!!! God is good!!!
Craig was very knowledgeable and made my car buying experience enjoyable! Kia of Chattanooga had many options and catered to all groups of people. I would recommend Kia of Chattanooga to everyone!
Great service and friendly staff.
Compromise was reasonable to meet our needs. Looking forward to seeing overall service on the Kia Sorento we purchased. Staff was friendly and more patient than we were.
I was in and out in a timely manner. The staff was friendly and knowledgeable. The waiting room was clean and neat with a tv for viewing or a space with no tv.
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